01
Signal will not launch / crashes on startup
Please confirm your system meets minimum requirements and GPU drivers are up to date. If the issue continues, email support with OS version and any error message.
Player support
Support
Technical issues, save recovery guidance, and gameplay clarifications. Include as much detail as you can so we can help faster.
Before you write
Include the details below so we can respond quickly.
Include
What to Include
- Game title and version/build number
- OS and hardware details
- Short reproduction steps
- Error message or screenshot if available
Scope
What We Can Help With
- We support technical issues, save recovery guidance, gameplay clarifications, and storefront-related direction.
- Purchase and refund decisions are managed by Steam policy.
FAQ
02
Save data or progress reset
Save files are stored locally. Contact support and include details so we can guide recovery steps.
03
Refunds
Refund requests are handled through Steam according to Valve's policy.
04
Press or creator requests
For media keys, interviews, or creator requests, email [email protected] with your platform, channel link, and timing.